CLEAR TERMS · SECURE CHECKOUT · HUMAN SUPPORT

Collector information

Store policies.

These policies explain ordering, production, delivery, returns, digital artwork and tax treatment. Nothing here limits consumer rights that apply under local law.

Effective 12 November 2026 · Contact hi@laminisartstudio.com

Production and shipping

Physical artworks are produced to order. Most print, framed and canvas formats are usually produced in 2–4 business days before dispatch. Acrylic panels usually require 3–7 business days before dispatch. These are production estimates, not delivery times. Delivery begins after dispatch and varies by destination, carrier and service.

Orders may be fulfilled by a specialist production studio close to the destination. Tracking is added to the private order page when supplied by the carrier.

  • United States standard tracked shipping: $5; free when eligible physical merchandise reaches $100 after discounts.
  • United Kingdom and European Union standard tracked shipping: $11; free when eligible physical merchandise reaches $100 after discounts.
  • Other destinations require a quotation before payment.

Production and delivery dates are estimates rather than guarantees. Customers are responsible for providing a complete delivery address and promptly reporting carrier problems.

Returns, damage and cancellations

Contact hi@laminisartstudio.com within 14 days of delivery if you wish to request an eligible return. Return authorisation is required. Change-of-mind return postage is normally paid by the customer. Returned items must be safely packaged and in saleable condition.

Made-to-order or clearly personalised products may be excluded from change-of-mind cancellation where local law permits. This does not affect remedies for artwork that is damaged, defective, incorrectly supplied or not as described. Report transit damage with photographs of the artwork and packaging so we can arrange an appropriate replacement, repair or refund.

Digital artwork delivery

Digital purchases are licensed files, not physical products. File type, aspect ratio and permitted personal use are shown before purchase. The customer must expressly request immediate delivery before checkout. Where applicable law permits, the right to cancel may end once downloading or access begins.

If a digital file is defective, inaccessible or materially different from its description, contact us for a corrected file or another remedy required by law. Digital files may not be resold, redistributed, uploaded to sharing services or used commercially without written permission.

Taxes, VAT and duties

Prices are shown in the currency stated on the product and checkout pages. Applicable sales tax, VAT or similar consumption tax is calculated from the customer’s billing and delivery information at secure checkout when the store is required or configured to collect it. International shipments may incur import VAT, customs duty or carrier fees unless checkout expressly states that these are included.

Tax treatment depends on the customer location, product type and the studio’s registrations. A checkout estimate may change when the final address is entered. Customers purchasing for a business may provide a valid tax identifier when the payment service offers that field.

Artwork and digital licence

Copyright and all intellectual-property rights remain with La Minis Art Studio or the identified rights holder. Buying a physical print does not transfer copyright. A standard digital purchase grants one customer a personal, non-exclusive, non-transferable licence to create prints for private display only, unless the product page states different terms.

Reproduction for sale, merchandise, advertising, branding, editorial publication, training datasets, tokenisation, sublicensing or distribution is prohibited without a separate written licence.

Privacy and payment security

We use customer details to process payments, produce and deliver orders, provide downloads, prevent fraud, meet legal obligations and support customers. Payment-card details are entered on Stripe-hosted checkout and are not stored by La Minis. Order and fulfilment records are retained only as long as needed for service, accounting, tax, fraud prevention and legal requirements.

Operational providers may receive the minimum information necessary to perform payment, production, delivery, hosting and customer-support services. Contact hi@laminisartstudio.com with a privacy request or question.